Need help?
Activating your card, topping up, transfers, limits, the MyPCS app, scams: find all the answers to your questions about PCS prepaid cards, sorted by topic.
Getting startedBecoming a PCS customerMy current orderMy cardMy payments and top-upsMy account areaMy MyPCS Mobile appScams and securitySupprimer mon compte
Browse help by topic
01
Getting started: activate my card, create my area, verify my profile
02
Becoming a PCS customer: conditions, where to buy a card
03
My current order: delivery times, tracking, card not received
04
My card: top-ups, features, details, problems
05
My payments and top-ups: withdrawals, transfers, card-to-card, fees
06
My account area: login, password, personal information
07
My MyPCS Mobile app: download, features, login
08
Scams and security: spotting a scam, protecting your data
09
Supprimer mon compte : fermer votre compte PCS, vos données personnelles
Also worth a look: our loyalty programme and offers, and the FAQ for our Belgian customers.
