My Account & personnal information

My first Step
My Card
My Account & personnal information
My transactions and transfers
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How do I change my email address?
How do I change my first name, surname and/or date of birth?
How do I change my phone number?
How do I change my postal address?

Use of "My Account"

What is the PCS "My Account"?
How do I complete my profile 100% (upgrade to Premium)?
I cannot connect to "My Account", what should I do?

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T&C

Customer Service

0 811 880 200

(€0.05 / mn + possible cost of a national call)

9am to 7pm Monday to Friday and 10am to 5pm on Saturday (excluding public holidays)

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Legal noticies

The Prepaid PCS Mastercard is issued by Prepaid Financial Services Limited pursuant to a license from Mastercard International Incorporated. Prepaid Financial Services Limited is regulated and authorised by the Financial Conduct Authority, registration number 900036. Registered Office:5th Floor, Langham House, 302-308 Regent Street, London, W1B 3AT. PCS® Prepaid Cash Services is a brand of CreaCard SA. © CreaCard SA 2017 - all rights reserved.