{"id":3666,"date":"2021-03-16T11:29:36","date_gmt":"2021-03-16T10:29:36","guid":{"rendered":"https:\/\/www.mypcs.com\/?post_type=faq&#038;p=3666"},"modified":"2022-06-10T10:41:35","modified_gmt":"2022-06-10T08:41:35","slug":"i-cannot-connect-to-my-account-what-should-i-do","status":"publish","type":"faq","link":"https:\/\/www.mypcs.com\/en\/besoin-daide\/my-account-personnal-information\/use-of-my-account\/i-cannot-connect-to-my-account-what-should-i-do\/","title":{"rendered":"I cannot connect to my &#8220;My Account&#8221; space, what should I do?"},"content":{"rendered":"\n<p>It is possible that your password and\/or username <strong>may be incorrect<\/strong>.<\/p>\n\n\n\n<p>In order to obtain new ones, click on &#8220;Forgotten username or password&#8221; then follow the instructions.<\/p>\n\n\n\n<p>If your login details are correct or if your &#8220;Forgotten username or password&#8221; actions were unsuccessful, <strong>please contact our customer service on 0 811 880 200<\/strong> to obtain a diagnosis of your card.<\/p>\n\n\n\n<p><em>Our customer service is open from Monday to Friday between 9am and 7 pm, and on Saturdays between 10am and 5pm.<\/em><\/p>\n","protected":false},"parent":3663,"menu_order":209,"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/faq\/3666"}],"collection":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"up":[{"embeddable":true,"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/faq\/3663"}],"wp:attachment":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/media?parent=3666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}