contact@creacard.net<\/a> or by phone to 0 811 880 200.<\/p>\n\n\n\nYou will receive your new card, personalised with your name, within 10 working days.<\/p>\n\n\n\n
Don’t forget to let us know if you have changed your adress since your previous order!<\/p>\n\n\n\n
For more safety, if you ever lose your card, we advise you to lock it from your “My account” space on mypcs.com or via the mobile app. A locked card can no longer be used.<\/strong><\/p>\n\n\n\n\n- How do I lock\/unlock my PCS Chrome?<\/strong><\/li>\n<\/ul>\n\n\n\n
Are you not going to use your card for a while? For more safety, remember to lock it!<\/p>\n\n\n\n
From your mobile app:<\/em><\/strong> go to the “Card” menu and in the “Features” section check the “Lock card” option. This option is free, instant and unlimited.<\/p>\n\n\n\nYou don’t have an Internet access? <\/strong>You can also lock your card by text message by sending the following tex message: VERR followed by a space and the last 4 digits of your card to 07 57 57 55 55.<\/p>\n\n\n\nExample: VERR 5678<\/em><\/p>\n\n\n\n\n- How to get your PIN code?<\/strong><\/li>\n<\/ul>\n\n\n\n
get your PIN code, simply send the following text: the letters PIN followed by a space, then the last 8 digits <\/strong>on your PCS card to 07 57 57 55 55.<\/p>\n\n\n\nExample: PIN 12345678<\/em><\/p>\n\n\n\nBe careful, your new PIN code will be sent to the phone number with which you have activated your PCS card<\/strong>. If you have changed your phone number, send us an email at contact@creacard.net<\/a> with a scan of your ID and an invoice corresponding to your new phone number.<\/p>\n\n\n\nKeep your PIN code safely. For each new request, a 20 cents cost will be taken.<\/p>\n\n\n\n
\n- The costs of my PCS Chrome card<\/strong><\/li>\n<\/ul>\n\n\n\n
You will find all the costs related to the use of your card by clicking here<\/a><\/p>\n","protected":false},"parent":3631,"menu_order":262,"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/faq\/3633"}],"collection":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"up":[{"embeddable":true,"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/faq\/3631"}],"wp:attachment":[{"href":"https:\/\/www.mypcs.com\/en\/wp-json\/wp\/v2\/media?parent=3633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}